Why is My Jaiz Bank USSD Code Not Working: Jaiz Bank offers a convenient way for its customers to access banking services through USSD (Unstructured Supplementary Service Data) codes.
These codes allow you to perform various banking transactions using your mobile phone. However, there might be times when you encounter issues with your Jaiz Bank USSD code not working as expected.
In this article, we’ll explore some common reasons for this problem and provide solutions to help you get back to seamless banking. So, stay with me, don’t lose guard, and keep up!
Jaiz Bank USSD Codes
Jaiz Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app.
The Jaiz Bank USSD code is *389#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.
Common Reasons for Jaiz Bank USSD Code Issues
If you find that your Jaiz Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:
- Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
- Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Jaiz Bank USSD Code is *389# which must be typed exactly like that!
- Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue. You can also quickly dial *389*301#, select “Security”, select “Unblock USSD”, enter your PIN, and confirm the action. It might be that you have blocked your USSD.
- Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.
Check this out: How to transfer Money from Jaiz Bank
What to do When Jaiz Bank USSD Code Not Working?
If you’re experiencing problems with your Jaiz Bank USSD code, here are some steps you can take to resolve the issue:
- Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
- Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Jaiz Bank.
- Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Jaiz Bank’s customer support to inquire about increasing your transaction limits.
- Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Jaiz Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.
Always Stay Informed
To stay informed about any ongoing issues or updates related to Jaiz Bank’s USSD services, consider the following:
- Official Communication: Check Jaiz Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.
- Customer Support: Save Jaiz Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.
Jaiz Bank Customer Support Phone Number & Email Address
To contact Jaiz Bank customer support:
- Official Website: www.jaizbankplc.com.
- Phone Number: +2347007730000.
- Email Address: [email protected].
- Visit any of their closest branches to you.
Frequently Asked Questions
How do I activate USSD code on JAIZ?
How to Activate Jaiz Bank Transfer USSD Code:
- Dial the code *773# on your Jaiz bank registered phone.
- Choose between ATM Card, BVN, or Token.
- Enter the details of your choice.
- Enter your Jaiz Account Number.
- Create your USSD PIN.
- Re-enter the USSD PIN to confirm it.
- Receive a successful activation message.
How do I reset my JAIZ code?
Here is how to reset your Jaiz transfer USSD PIN code if you forgot:
- Dial *773*00# on the phone linked to your Jaiz account.
- Select Reset PIN.
- Enter your Jaiz ATM card’s last 6 digits.
- Then create your new USSD PIN.
How do I activate my JAIZ account?
Below are the steps on how to activate Jaiz Bank USSD code:
- Dial *773# using the phone number registered with your account.
- Select the debit card linked to your account or click on the “Create PIN” option.
- Enter your details and proceed.
- Verify you are the account owner and create your unique 4-digit PIN.
How can I get my JAIZ bank username?
Once set up on the internet banking platform, the UserID is sent in a mail to the customer and a default password is also sent to the customer in a separate mail using the valid email address provided at the point of account opening. So, check your mail.
Jaiz Bank’s USSD codes offer a convenient way to access Banking services on the go. However, issues can arise due to factors like network problems, incorrect code entry, account limitations, or service downtime.
By following the steps mentioned above and staying informed through official channels, you can resolve USSD code issues and continue to enjoy the convenience of mobile banking with Jaiz Bank.
Remember that Jaiz Bank’s customer support is there to assist you with any problems you may encounter.
If you have any questions regarding this post simply leave us a comment in the comment box below and we will get back to you as soon as possible!
My name is Tiamiyu Abdulbazeet Olawale, the CEO of TechSpike.com.ng. He is a graduate of Electrical and Electronics Engineering at the University of Ilorin.